Please scroll down to read this entire page. Lots of helpful info on here...
An important aspect to consigning with Hugs & Kisses, is knowing how to tag and how to price when entering your items. The tips on this page will explain all of that in an easy-to-read, step-by-step process. But please ready very carefully.
~ PRICING TIPS ~ When you price your items, remember to price them according to their age and condition. However, they will not sell if they are priced too high. We've learned from experience that it is better to sell an item for $3.00, for example, than to take it back home with the $5.00 tag still on it.
Hugs & Kisses suggest that you price your name brand items that are in good condition at approximately 1/4 of their original retail price. Gap, Gymboree, Children's Place, Old Navy, and boutique items sell very well. *(PLEASE NOTE!) The smallest listed price we are accepting is $1.00 (our software will not allow prices to be set below one dollar). Now these one dollar items can still go for 50 cents on 1/2 price day, but they may not start off below one dollar. If you have an item you feel may not sell for a dollar, combine it with another item and adjust the price. Also, please remember to list all items in 50 cent increments only (i.e. $1.00, $1.50, $2.00, etc.)
~ 1/2 PRICING TIPS~
Please understand that all the items are NOT 1/2 priced...just the ones YOU CHOOSE to mark down. And you can choose to have them marked down when you enter your items online. Each tag marked at half price will have a star printed on it. If you choose to donate your items, the software will automatically have them go for half-price at the end of our sale. We really encourage you to list all of your items for half-price - you'll have a much better chance of selling them. Our philosophy is that if after 3 days of selling at full price and it still hasn't sold, there's a good chance you've probably over priced that item.
How to list your item at half-price: When you price your item, choose to "discount" it for our 1/2 sale and there will be a star above your price when you print out your tag. We recommend you check to see if your tag printed your star before printing all of your tags. If you choose to sell your item at full price for the entire sale, (choosing "no" for discount), then a star will not be on your tag. Full price items will still be available to purchase at full price even during our 1/2 sale. However, all "star" items will go for 50% off on Friday. These items will also go half price on Thursday night when all volunteers and consignors get to shop early for the 1/2 price sale. (NOTE: If you do not have a colored printer, a black star will appear. Otherwise, it will be red. The color of the star does not affect anything.)
Just remember, if you don't want to take it back home, discount it to go half price. It's much better than taking those items back home. *Please note that all items are Full Price through 6pm on Thursday.
~TAGGING TIPS ~All tagging information is entered online. You will need access to a computer, printer, and white or very light colored cardstock paper (THIS IS MANDATORY...Cardstock only!) Each tag will have a barcode automatically printed on it. That barcode will be scanned when purchased. If the paper is easily torn and flimsy, it will not scan and you will not be able to sell your item. Also, make sure when your tags print that they are not smeared and that the barcode lines are clean, clear, and crisp with sharp lines. (Print in "normal" mode on printer properties.) Older inkjet printers tend to leave the barcode "fuzzy." So please make sure your barcodes are clear with clean lines before you tag! If not, please reprint that tag.
Before you ever enter an item, please make sure there are no stains, missing pieces, pet hair, etc. on them. Examine them closely. Each sale we are turning more and more clothing away. You don't want to waste your time pricing and tagging an item that you will be bringing home after drop-off.When entering your items, you will be asked for a size (if applicable.) If you have an item that is labeled by the manufacturer as a "6-9 months" size - you should enter "6 months" on your tag. Choose the smaller number. This creates less confusion when items are placed on our clothing racks and makes for easier sorting. Now once you register, you can just follow the steps to pricing and tagging your items.
*PLEASE, PLEASE, do NOT delete your items once they have been printed. They must remain in the inventory until you pick up your check. Deleting items off your inventory will not allow them to be scanned for purchase. You may only delete the item if it is NOT being brought to the sale. Please note: If you end up deleting an item not being brought to the sale, that assigned item number in your inventory will be deleted with the item (this is normal.) Also, each item must have it's own barcode and individual tag. If you have two "exactly the same" items being sold separately, they still need their own barcode and separate item numbers. Only one tag per item. Even if it's a large item, place only one tag on it. Finally, you will still be able to print out your tags after the deadline, but entering or editing tags will not be possible. Email us if you have questions, we'll be happy to walk you through your tagging.
~ ATTACHING THE TAG TIPS ~
Once you have (1) entered your info for each tag (price, description, size), and (2) printed out your tags, you are now ready to (3) attach the tag to the item. REMEMBER, ALL CLOTHING MUST BE ON HANGERS! (H&K does not supply consignors with hangers or cardstock. Also, hangers will not be taken off and returned to you.) Not removing hangers at check-out greatly speeds up our check out process. Again, clothing MUST BE SECURELY ON HANGERS. When placing your tag on your hanging clothes, you will need to attach your tag to it with a safety pin. (We recommend a single hole punch before pinning - prevents tearing.) Please do not use straight pins or tape. If you use a tagging gun, make sure the tag is on the clothing tag or under the collar. The tag needs to be in the upper left corner of the garment when being worn, (i.e. over the heart, over the pocket).
The only exception to putting clothes on hangers is for infant items like onesies, socks, bibs, underwear, any other clothing, that cannot be displayed by hanging. These non-hanging items need to be in a ziploc bag with clear tape placed firmly over the tag itself. Then tape the bag shut and tape the tag to the bag with packing tape. (This prevents it from coming off when being handled.) Now you may have one or several items in that ziploc but you should only have one tag per ziploc.
For onesies and other items placed in ziplocs, the shopper will be able to open them and look for stains at check-out. Any items found unacceptable and not purchased by that shopper will be pulled and the consignor number will be recorded and put on a prohibited list. Yes, you read that correctly - prohibited from future consigning. We have done this in the past and will not hesitate to do it again. We are serious about this being the best consignment sale for both consignors and shoppers. This procedure also includes DVD cases and other packaged items. (We have an post-inspection area for shoppers to examine their items after purchasing them.)
The securing of your tag is important to you receiving your money from your sold items. We are unable to sell items that are not tagged or have a missing tag. Therefore everything must be securely attached.
~ LARGE ITEM TAGGING TIPS ~When attaching tags to large items that shoppers do not want to carry around (i.e. cribs, strollers, high chairs, etc.), please moderately tape or ziptie your tag to the large item. Our volunteers will later put a pink ticket on this item after drop-off. We also highly recommend putting a piece of masking tape with your consignor number and item number on the bottom of all large items. This helps us re-issue a tag at the sale if someone mistakenly takes off the entire pink tag. That means we can still sell it for you and you can make some more money. We have hundreds of non-clothing items each sale that lose their tag. This is especially true of items with multiple bags or parts attached to a large piece. Having a piece of masking tape with a consignor number and item number on each bag enables us to create a tag for you at the sale.
~ MISCELLANEOUS TIPS ~ SMALLER ITEMS - When attaching tags to smaller, frequently handled items (like toys), it's best to put tape over most of the tag to prevent it from coming off as shoppers and their children handle these items. Also, the toys at the sale will usually be played with by the children of shoppers. So please make sure all pieces are firmly attached. If there are smaller pieces with a toy or other item, put those in a ziploc and attach firmly to that larger item. If possible, put a piece of masking tape with your consignor number and item number on any pieces that may come off during the sale.
SHOES - Zip-tie your shoes together. This not only keeps them together, but allows them to be tried on by a shopper's child. Also, run the zip-tie through the hole in the tag. To help with misplaced shoes, we ask that you put a piece of masking tape or write your consignor number and item number on the sole of the shoe. This will help us should they become separated or if a tag is lost.
BOOKS - Make sure that the tape will not tear the book (try Scotch tape). If you have multiple books you want to sell together, it's best if they are wrapped with string or twine. Or you can put them in a ziploc and put the tag on the ziploc (with packing tape). Just remember to tape the ziploc shut so they do not get misplaced. And on the tag, just remember to list the book titles and how many books are in the ziploc. If possible, place the tag over the book's original barcode (usually on the back.)
VIDEOS - Place your tag on the back of the DVD or VHS cover. Remember, original covers only. VHS tapes must be priced at $1.00.
BATTERIES - All items that require batteries must have them! (Toys, swings, electronics, etc.) Items that require batteries and do not have them will be rejected at inspection. This will then be such a waste of your time. We do not supply any batteries. (Psssstttt...but you can get them cheap at any dollar store.)
BARCODES - Many items consigned are new or are still in the original box (like DVDs). If the item you are consigning has a barcode on it from the manufacturer, please cover that barcode up with your Hugs & Kisses tag or masking tape. These barcodes can cause our scanners at the register to slow down our check-out process.
LOST ITEMS - Every sale we have items that lose their tags. The best way to help us reconcile these tag-less items is for you to put your consignor # and item # in an inconspicuous place. On large equipment, masking tape with these two numbers written on the tape is ideal. You can do that with shoes, toys, and all other equipment, too. This helps us in putting your item back on the sale floor so that we can sell it for you.
FINALLY - tags are not removed from the items at check-out. This helps us with quality control. Once a shopper leaves the sale, if the shopper notices that something seemed to be intentionally hidden, such as a stain by having the tag pinned over it, and that shopper notifies us - we will be asking that shopper for the consignor number and item number that's on that tag. We have several emails each sale enabling us to follow up on each one. Actions like this lead consignors to being prohibited from future sales.Once again, if you have any questions, please contact us.
Hugs & Kisses xoxo